Effective Date: August 6, 2026

1. Acceptance

These Terms and Conditions of Use ("Terms"), together with our Privacy Policy and Service Disclaimer, govern your access to and use of the Clear to Practice mobile application, website at cleartopractice.com, and related services (collectively, the "Service"), provided by Clear to Practice, LLC ("we," "us," "our"), an Illinois limited liability company. By creating an account, downloading the app, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Geographic scope. The Service is offered to users located in the United States and is intended to support licensure examinations administered under U.S. state and territorial licensing boards. If you access the Service from outside the United States, you are responsible for compliance with local laws, and we make no representation that the Service or its Content is appropriate or available for use in your location.

If you downloaded the Service through the Apple App Store, your license to use the Service is also governed by Apple's Standard End User License Agreement (available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/), which applies in addition to these Terms. In the event of a conflict between Apple's Standard EULA and these Terms with respect to the scope of your license to use the Service, Apple's Standard EULA controls; these Terms otherwise govern your use of the Service, including the Content, subscriptions, and all other aspects of the Service not addressed by Apple's Standard EULA.

2. Who can use the Service

This website, including all subpages owned by Clear to Practice LLC, is not intended for use by minors. You must be at least 18 years old to create an account. The Service is intended for adults preparing for professional licensure examinations. By using the Service, you represent that you meet this age requirement.

3. Your account

You are responsible for:

•          The accuracy of the information you provide

•          Maintaining the confidentiality of your password

•          All activity that occurs under your account

If you suspect unauthorized use, notify us immediately at support@cleartopractice.com.

We may suspend or terminate your account if you violate these Terms, misuse the Service, or engage in fraudulent activity.

4. The content we provide — educational tool only

The Service provides study materials including practice questions, clinical case simulations, flashcards, and related educational content (the "Content") to help users prepare for the following licensure examinations:

•          National Counselor Examination (NCE), administered by the National Board for Certified Counselors (NBCC)

•          National Clinical Mental Health Counseling Examination (NCMHCE), administered by NBCC

•          ASWB Masters Examination, administered by the Association of Social Work Boards (ASWB)

•          ASWB Clinical Examination, administered by ASWB

The Content is for educational purposes only. It is not:

•          Medical, clinical, or therapeutic advice

•          A substitute for professional consultation, diagnosis, or treatment of any condition

•          A substitute for accredited graduate coursework, supervised clinical training, or any program required for licensure

•          Endorsed by, affiliated with, sponsored by, or licensed by NBCC, ASWB, NASW, ACA, CACREP, CSWE, any state licensing board, or any other professional organization

Unless expressly stated otherwise within the Service for a specific course or module, use of the Service does not provide continuing education credit recognized by NBCC, ASWB, any state licensing board, or any other accrediting or approving body. If you need CE credit, confirm approval status with the relevant board before relying on any Content for that purpose.

We do not guarantee that using the Service will result in passing any examination. Your exam performance depends on many factors outside our control, including your preparation, study habits, and circumstances on the day of the exam.

Content currency

We strive to ensure our Content reflects the most current published NBCC and ASWB content outlines as of the date of publication. However, NBCC and ASWB update their content outlines periodically as the profession evolves and a new outline may take effect before your exam. When NBCC or ASWB publishes a new content outline, we work to review and update our Content as quickly as possible, though a revision timeline cannot be guaranteed.

We post the effective date of the content outline our Content is currently aligned to within the app. We recommend confirming — particularly if your exam date is more than a few months away — that this matches the outline currently in effect by checking directly with NBCC or ASWB at the links above. In the meantime, current study material covers the foundational counseling knowledge and clinical skills required to pass.

For official exam content specifications, refer to NBCC (https://www.nbcc.org/examinations/nce and https://www.nbcc.org/examinations/ncmhce) and ASWB (https://www.aswb.org/exam/).

5. The hours ledger — your record, not ours

The Hours tab in the Service allows you to log clinical activity hours, generate a printable PDF, and otherwise manage a personal record of supervised clinical hours.

You are solely responsible for the accuracy of your hours log. Entries you create are not verified, certified, or endorsed by Clear to Practice, LLC. We do not certify hours on your behalf.

State board acceptance is your responsibility

Each state licensing board has its own requirements for documenting and submitting supervised clinical hours. The PDF generated by the Service is a self-maintained record. You are responsible for confirming that the format and content meet your specific state board's requirements before submission.

Retention and deletion

You are responsible for exporting and independently saving your hours PDF and any underlying entries before you delete your account or your subscription lapses. Following account deletion, we delete your hours ledger entries and account data within 30 days, except where stricter legal requirements apply or retention is required for legal, security, or fraud-prevention purposes.

We are not responsible for hours data that becomes unavailable to you as a result of account deletion, non-payment, or Service discontinuation.

No professional or legal advice

The Hours tab is a record-keeping tool. It does not constitute professional, legal, or licensure advice.

6. Client and patient information — do not enter it

The Service — including the Hours tab, notes fields, feedback forms, and any other place you can enter free text — is not designed or intended to store Protected Health Information ("PHI") or other information that could identify a client or patient.

You agree not to enter, upload, or otherwise submit to the Service any information that identifies or could reasonably be used to identify a client, patient, or other individual you serve in a professional capacity, including names, initials tied to identifying details, dates of birth, contact information, case notes, diagnoses, or session content.

Further, Clear to Practice, LLC is not a HIPAA covered entity or business associate with respect to your professional practice, and the Service is not intended to be used in a manner that would make it subject to HIPAA. We disclaim any obligation to comply with HIPAA or analogous state health-privacy laws in connection with your use of the Service, and you are solely responsible for ensuring you do not submit PHI or client-identifying information to the Service.

7. Privacy

Our collection, use, and disclosure of personal information is described in our Privacy Policy [TODO: insert link], which is incorporated into these Terms by reference. This includes information we collect directly, information collected via the App Store or Google Play in connection with your purchase, and any analytics or crash-reporting tools used in the Service.

Depending on your state of residence, you may have additional rights regarding your personal information under state privacy laws (for example, California, Colorado, Connecticut, Virginia, and Utah each have their own consumer privacy statutes). Those rights, and how to exercise them, are described in the Privacy Policy.

8. Subscriptions and payments

8.1 Subscription options

The Service offers paid subscription plans ("Pro" subscriptions) at prices disclosed within the Service. Subscription plans grant access to premium features for the duration of the subscription period.

8.2 Payment processing

All subscription purchases are processed through:

Apple App Store (for iOS users) — governed by Apple's Media Services Terms and Conditions

Google Play Store (for Android users) — governed by Google Play Terms of Service

We do not directly collect or store your payment card information. Payment processing, billing, refunds, and subscription management are handled by the applicable app store.

8.3 Auto-renewal

Subscriptions automatically renew for the same term at the then-current price unless you cancel at least 24 hours before the end of the current period. The renewal charge is applied through your App Store / Google Play account. Manage or cancel through your App Store or Google Play account settings.

Where required by applicable state auto-renewal or automatic-purchase-renewal laws (including Illinois' Automatic Contract Renewal Act and similar statutes in other states), we will provide any additional disclosures required by those laws in connection with the offer.

8.4 Free trial

Some subscription offers may include a free trial period. If you do not cancel before the trial ends, you will be charged for the subscription. Free trial availability and length are disclosed at the point of purchase and are subject to Apple / Google policies.

8.5 Introductory pricing

We may offer introductory pricing (such as a discounted first-period rate). Introductory pricing applies only to the first-time purchase of a subscription and reverts to the standard price on renewal.

8.6 Refunds

We do not process refunds directly. To request a refund:

•          iOS: Submit through https://reportaproblem.apple.com/

•          Android: Submit through your Google Play account or Google's refund policy

Refunds are at the discretion of Apple or Google per their respective policies.

8.7 Free tier

We may offer a free tier with limited functionality. Free tier limits are disclosed in the Service and may change at our discretion with reasonable notice.

8.8 Price changes

We may change subscription prices. Existing subscribers will receive notice through the Service and via the App Store / Google Play notification system before any price change takes effect, consistent with Apple / Google requirements.

9. Intellectual property

9.1 Our content

All Content, including practice questions, case studies, flashcards, software, branding, designs, trademarks, and the Service itself, is owned by Clear to Practice, LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal, non-commercial study purposes only.

You may NOT:

•          Copy, reproduce, distribute, or republish any Content

•          Modify or create derivative works of any Content

•          Reverse engineer, decompile, or attempt to extract the source code of the Service

•          Use any automated means (scrapers, bots, etc.) to access the Service

•          Use the Content for any commercial purpose, including reselling, sublicensing, or incorporating into competing products

•          Use the Content to train any artificial intelligence model or machine learning system

9.2 Your content

If you submit content to the Service (such as feedback, hour entries, or notes), you retain ownership but grant us a non-exclusive, worldwide, royalty-free license to use that content as necessary to operate, improve, and provide the Service.

9.3 Trademarks

"Clear to Practice" and our logos are trademarks of Clear to Practice, LLC. You may not use our trademarks without our prior written permission.

9.4 Copyright complaints (DMCA)

If you believe material available through the Service infringes your copyright, you may send a notice to legal@cleartopractice.com. We will review and respond to all good-faith copyright complaints in accordance with applicable law.

10. Prohibited uses

You may not:

•          Use the Service in violation of any law or regulation

•          Attempt to gain unauthorized access to any part of the Service

•          Interfere with or disrupt the Service

•          Impersonate another person or entity

•          Share your account credentials with another person

•          Use the Service to engage in any fraudulent or deceptive activity

•          Attempt to circumvent any technical limitations of the Service (such as free tier caps)

•          Submit any client- or patient-identifying information, as described in Section 6

11. Third-party links and services

The Service may link to third-party websites or resources, including NBCC and ASWB pages referenced in Section 4. We do not control and are not responsible for the content, accuracy, or practices of any third-party site, and inclusion of a link does not imply our endorsement. You access third-party sites at your own risk and subject to their own terms and privacy policies.

12. Accessibility

We aim to make the Service usable by people of varying abilities. If you experience difficulty accessing any part of the Service or need assistance in an alternative format, contact us at support@cleartopractice.com.

13. Communications

By creating an account, you consent to receive service-related communications from us (such as account, billing, and security notices) by email or in-app notification. If we offer marketing communications (such as study tips or promotional offers) by email, text, or push notification, you may opt out through the unsubscribe mechanism provided or your device notification settings, and we will obtain any consent required by applicable law (including TCPA for text messages) before sending them.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF CONTENT.

WE DO NOT WARRANT THAT:

•          THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE

•          CONTENT WILL BE ACCURATE OR COMPLETE

•          USE OF THE SERVICE WILL RESULT IN PASSING ANY EXAMINATION

•          THE HOURS LEDGER WILL BE ACCEPTED BY ANY STATE LICENSING BOARD

•          ANY DEFECTS WILL BE CORRECTED

WE EXPRESSLY DISCLAIM ANY GUARANTEE THAT USE OF THE SERVICE WILL CAUSE YOU TO PASS THE NCE, NCMHCE, ASWB MASTERS, ASWB CLINICAL, OR ANY OTHER EXAMINATION.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CLEAR TO PRACTICE, LLC, ITS MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN YOUR JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

16. Indemnification

You agree to indemnify and hold harmless Clear to Practice, LLC, its members, employees, and agents from any claim arising out of your use of the Service, your violation of these Terms, or your violation of any third party's rights.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms.

You may delete your account at any time via the in-app Account Settings.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive (including Sections 6, 7, 9, 11, 14, 15, 16, 18, and 19) will survive termination.

18. Governing law and dispute resolution

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be resolved as follows:

•          The parties will attempt good-faith negotiation

•          If unresolved within 30 days, the parties will attempt non-binding mediation in Cook County, Illinois

•          If unresolved, disputes will be resolved by binding arbitration in Cook County, Illinois, under the rules of the American Arbitration Association (AAA), with one arbitrator

•          Each party will bear its own costs

You and we agree to waive any right to a jury trial and to participate in any class action arising out of or relating to the Service.

The governing law, arbitration, class action waiver, and jury trial waiver provisions of this Section apply to you as written unless the law of your state of residence mandates a different or additional standard that cannot be superseded by agreement — in which case only that specific state-mandated standard applies in place of the conflicting provision above, and all other provisions of this Section not in conflict remain in full effect.

19. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Service (e.g., via in-app notice) at least 7 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

20. Miscellaneous

Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability

If any provision is held unenforceable, the remaining provisions remain in effect.

No waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment

You may not assign these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility failures, or actions of app store providers.

Notices

We may provide notices to you by email to the address associated with your account, by in-app notification, or by posting on the Service. Notices to us should be sent to the contact information in Section 21.

21. Contact

For questions about these Terms:

Clear to Practice, LLC
2501 Chatham Rd
#6611
Springfield, IL, 62704, USA

Email: legal@cleartopractice.com